Your Healthcare is committed to protecting your privacy when you visit or contact us via our website. This privacy statement discloses the privacy practices for www.yourhealthcare.org the website of Your Healthcare CIC.
It applies solely to website users browsing this website; links within this site to other websites are not covered by this privacy statement. You may also wish to read the privacy statements of websites that are closely associated with our website.
For details about how we use your information as a patient or service user of Your Healthcare CIC, South West London Child Health Information Service, or Your Care, visit the section on ‘How we use your information’
In this notice ‘we’ and ‘our’ means Your Healthcare CIC, owners of the website, and Zinc Digital Creative Marketing Ltd who operate the website platform.
If you contact us using the Feedback Form or the Customer Complaints Form on our website the personal data you consent to share with us includes your name, address, email address and telephone numbers. This information is used so that we can contact you to respond to your enquiry or feedback.
If you contact us using the Membership Form on our website you consent to share with us includes your name, address, email address and telephone numbers. This information is used to register you as a member of Your Healthcare CIC.
If you sign up for our newsletter you consent to share with us your name and email address. This information is used to send you copies of the Community Newsletter.
Information about visitors to our website is collected using technology such as cookies, IP addresses and location data. This can include information about your location, the type of device you are using and your online browsing history.
Cookies are a technology which can be used to provide you with tailored information from a website. A cookie is an element of data that a website can send to your browser, which may then be stored on your system.
A list of the all the cookies collected by our website can be found at then end of this statement. This includes a ‘collect’ Cookie used by Google Analytics to collect data about your device and behaviour and track you across devices and marketing channels. This is a session cookie and lasts only for the duration of your visit.
Your Healthcare CIC does not directly make use of cookies however your data may be used to help us with personalisation of content and services, analytical purposes, such as understanding who our website viewers are and how they browse our website.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it however if you turn cookies off, some of the features that make your site experience more efficient may not function properly.
All information collected from, or disclosed to us via the website is held in confidence by Your Healthcare CIC and Zinc Ltd for an indefinite period. Our lawful basis for collecting your information is consent.
Your information will not be sold and will not be shared with third parties other than Zinc Digital Creative Marketing Ltd, without your consent, unless the information you have volunteered to share with us gives us reasonable grounds to believe that a criminal offence has been committed. Our lawful basis for sharing this information would be to comply with a legal obligation.
Our website is not a secure website and is not scanned for security holes and known vulnerabilities therefore any information you send us via the online forms is not encrypted via Secure Socket Layer (SSL) technology and we advise that people completing forms do not include any sensitive or confidential information and to contact us using other means.
Information submitted via the website is stored on secure servers held by Zinc Digital Creative Marketing Ltd and Your Healthcare CIC.
If you have given us consent to send you specific newsletters or information, you can unsubscribe from these at any time by contacting us at contact@yourhealthcare.org
If you have any concerns about how we collect and use data on our website contact our Data Protection Officer at DPO@yourhealthcare.org
Care has been taken in the creation of our website to ensure that information is accurate and up-to-date. Information supplied to us from other organisations and used on our website has been given in good faith and although the contributing organisations make every effort to ensure that the information is correct, Your Healthcare CIC accepts no responsibility for any loss or damage which may occur from the use of the information.
The website contains links to websites maintained by other organisations. These links are provided for your convenience and do not imply that we endorse or support those organisations, the information on their pages, or their products and services in any way and we accept no responsibility for the content of these pages and accept no liability for any losses that may occur from the use of them.
We reserve the right to amend this privacy statement without notice. It is the responsibility of users to check this privacy statement regularly.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Cookie Name |
Provider |
Type |
Expiry |
PHPSESSID |
yourhealthcare.org |
HTTP |
Session |
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Cookie Name |
Provider |
Type |
Expiry |
_ga |
yourhealthcare.org |
HTTP |
2 years |
_gat |
yourhealthcare.org |
HTTP |
1 day |
_gid |
yourhealthcare.org |
HTTP |
1 day |
collect |
google-analytics.com |
Pixel |
Session |
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.
Cookie Name |
Provider |
Type |
Expiry |
atuvc |
yourhealthcare.org |
HTTP |
1 year |
atuvs |
yourhealthcare.org |
HTTP |
1 day |
_at.cww |
yourhealthcare.org |
HTML |
Persistent |
at-lojson-cache-# |
yourhealthcare.org |
HTML |
Persistent |
at-rand |
yourhealthcare.org |
HTML |
Persistent |
GPS |
youtube.com |
HTTP |
1 day |
IDE |
doubleclick.net |
HTTP |
1 year |
loc |
addthis.com |
HTTP |
1 year |
test_cookie |
doubleclick.net |
HTTP |
1 day |
uvc |
addthis.com |
HTTP |
1 year |
VISITOR_INFO1_LIVE |
youtube.com |
HTTP |
179 days |
xtc |
addthis.com |
HTTP |
1 year |
YSC |
youtube.com |
HTTP |
Session |
yt-remote-cast-installed |
youtube.com |
HTML |
Session |
yt-remote-connected-devices |
youtube.com |
HTML |
Persistent |
yt-remote-device-id |
youtube.com |
HTML |
Persistent |
yt-remote-fast-check-period |
youtube.com |
HTML |
Session |
yt-remote-session-app
|
youtube.com |
HTML |
Session |
yt-remote-session-name |
youtube.com |
HTML |
Session |
Unclassified cookies are cookies that have not been classified.
Cookie Name |
Provider |
Type |
Expiry |
st_horizontal1 |
yourhealthcare.org |
HTTP |
Session |
Customer Care Team
020 8339 8000 - Email
communications@yourhealthcare.org Email
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